Delivery was great. However, the arrangement I received was nothing like the one I picked out. Very upsetting. Why have the option to pick if the store can't follow up on it? Also, the candy I received was suppose to say "Happy Mothers Day" instead I received "I love you". I ordered it early enough to have the correct fruits and chocolate.
Called and had a great customer service experience. Asked for same day delivery and they were able to deliver before the end of the day. The arrangement came as I expected it. Overall, a very positive experience. Will order again, especially for the holidays, Valentine's Day or Mother's Day.
The smoothies are a hit & the Banana Chocolate Truffles even better. Peasant & his staff are very hospitable & make you feel right at home. I would definitely recommend their shop if anyone needs their services.
Great customer service, ordered at 2pm on Saturday, delivered as promised before the end of day. Sister loved the arrangement.
Extremely upset right now, I order an arrangement weeks in advance and it never showed up. When I called they told me it was out for delivery and it wasn’t. When I called the next day the manager was not helpful at all! She was totally unprofessional and rude! Charles who says he is a supervisor was not helpful pretty much told me there was nothing he could do “I don’t know why it wasn’t delivered not my fault”. I don’t understand how you offer same day delivery and can’t deliver weeks later. I asked for it to be sent on Christmas Eve instead and a refund and the manager says “nope” so I told her I want a refund I won’t use you guys ever again and she say sounds fine to be. I just understand how she is a manager, I’m a customer service rep and I would never answer a customer that way. I WILL NEVER USE THESE PEOPLE AGAIN. I would suggest never having them help you because they clearly don’t care.
Edible Arrangements is a US Florist based in Upper Darby, Pennsylvania. Edible Arrangements is located at 5057 State Rd, Drexel Hill, PA 19026, USA.
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